Terms & Conditions.

Flights:

Flights are not included in any of our packages. Girona Cycling SL can put you into contact with a company to arrange air transportation for you. From then on all responsibility for air transportation is between you and whoever you decide to use to arrange the flights for you.

Accommodation:

Our prices are based on an occupancy level and room style as described in the accommodation page. If you are travelling alone and want to share a room, we will do our best to pair you with a roommate of the same gender. If you are in your own room there will be a single room supplement. We ask that you do not bring electric kettles, or hairdryers or high powered electric items as our sustainable system is not set up to run high powered electric items. Charging computers and phones is absolutely no problem and we have low powered hairdryers, hair straighteners and curlers for you to use while you are here. If you have any questions please let us know, we are only too happy to explain how we run Hotel Mas Pelegri sustainably.

Meals and Drinks:

If you have special requirements for health reasons or allergies, Girona Cycling SL will do everything possible to accommodate you. Please inform us when you book your trip.

Transfers:

Transfers from Girona airport are only included in our luxury camps or small group camps and then only as stated in each camp. Transfers can be arranged for self guided camps (for example Girona or Barcelona airport), however they will carry a supplemental fee.

Passports and Visas:

All participants must have a passport that is valid for 6 months after the conclusion of the trip. It is the passengers responsibility to obtain a valid passport and or visa if necessary. US citizens do not generally need a visa to visit Spain, check with your airline carrier to confirm whether you need one. Girona Cycling SL assumes no responsibility for changes in document requirements, not for carriage or entry into any destination for any passenger not having proper documentation. Passengers denied boarding or entry because of improper documentation will receive no refund.

Smoking:

Smoking is not allowed at Hotel Mas Pelegri (inside and outside)  or in any of our vehicles or at Mas Pelegri. Please note that restaurants and public buildings in Spain do not allow smoking.

Bike Helmets:

Helmets are required at all times in Spain while cycling, unless you own a UCI professinal race licence.

Items Not Included In The Price:

Any expenses that are not explicitly mentioned in these terms and conditions are not included in the package. These include, among others, expenses such as passport fees, travel and medical insurance (please make sure you take out a policy before you come), drinks and telephone calls.

Reservations Payment and Refund Policy:

We ask for a 25% non refundable deposit per room for your B&B stay to confirm your stay at Hotel Mas Pelegri. For bike rental and coaching and guiding at 25% non refundable deposit it also required. This can be paid for via a secure link our bank will send you or by bank transfer. Or send us an e-mail or telephone us to arrange your booking.

We run cycling, triathlon, running, MTB, swimming and other sporting activities and offer bike rentals, sports massages, coaching and guiding via our company Girona Cycling S.L. We ask for a 25% non refundable deposit for all of the services booked with Girona Cycling S.L. at the time of making your reservation.  For group bookings a 25% deposit at the time of booking is required to confirm your reservation and then we ask that the full amount to be paid for in full 1 month before arrival. No money is returned if group bookings are cancelled 1 month before arrival unless we can fill your reservation with another group. If your would like to cancel your group booking more than 1 month before arrival your deposit will not be returned, but you will not owe anything more.

We ask that you take out travel insurance at the time of booking to cover cancellation and also to cover your whole trip including travel and health insurance. For road cycling please make sure you have insurance for cycling on the road (like when driving a car on the road). You can get cycling insurance from your local cycling federation.

This refund policy only applies to deposits paid directly to Girona Cycling SL. Deposits paid to other tour operators, even if they are using Girona Cycling or Girona Cycling’s facilities, are covered by the refund policies of those tour operators and not Girona Cycling S.L.. For clarification, whoever you pay your deposit or total trip cost to, their refunds policy governs any refund you may able to get and if a refund is agreed, will then come directly from that company. People booking with other tour operators cannot get a refund from Girona Cycling S.L.

Refunds For Withdrawals Or Absences:

If serious illness or emergency compels you to leave a tour, Girona Cycling will make best efforts to refund you for unused services, but this is at Girona Cycling’s discretion. Please see refund policy above. Refunds are limited to amounts that can be recovered from the service providers by Girona Cycling and written requests with relevant documentation have to be received within 60 days of completion of the trip. Your own personal Travel insurance may cover other losses, so we ask that everyone takes out travel insurance at the time of booking any trip with Girona Cycling S.L. There is no refund for arriving late or leaving a trip early. Please note that Spain has top quality health care, so if you are unfortunate enough to have a medical problem you will be well taken care of. The local hospital here is one of the best hospitals in Spain.

Travel and Medical Insurance:

Travel and medical insurance are not included in any of our trip packages. You are expected and requested to take out your own personal travel and medical insurance before coming on a trip with Girona Cycling SL. New insurance policies now can include Covid cover. We would recommend including this in your cover. Obviously if lock downs occur preventing your travel, then you can move dates to another date later the same year.